ASK FT logo

ASK FT

Malaysia tax support

Login

Legal Information

Privacy Policy

How FT Consultancy & Coaching Sdn Bhd collects, uses, protects, and discloses personal information for our website, services, online store, and digital products.

Your Privacy

We respect the privacy of your personal information and strive to maintain the confidentiality of personal information provided by you.

The objective of collecting your personal data is to deliver products and services, process purchases, prepare digital reports, provide customer support, communicate with you, carry out future marketing purposes, improve our services, and support our business operations.

Only authorised employees, contractors, service providers, and relevant personnel may access your personal information where necessary for service delivery, support, administration, analysis, compliance, or operational purposes.

We will not disclose information about our customers to third parties except where it is part of providing a service to you, processing a payment, carrying out credit or security checks, customer research and profiling, service improvement, legal compliance, or where we have your express permission to do so.

Your Consent

We will not sell your name, address, email address, credit card information, or personal information to third parties without your permission, except where necessary for providing our services, processing payments, operating our systems, complying with legal obligations, or working with authorised service providers.

Communication & Marketing

If you have made a purchase from FT Consultancy & Coaching Sdn Bhd, registered interest, submitted a form, or contacted us, we may occasionally update you on our latest products, services, news, reminders, and special offers through email, WhatsApp, phone, SMS, social media, post, or other communication channels.

All FT Consultancy & Coaching Sdn Bhd members, users, or customers may opt out from marketing communications where applicable by contacting us or using any unsubscribe option provided in our communications.

What are Cookies?

A cookie is a small information file that is sent to your computer or device and stored on your hard drive or browser. Cookies may help us remember user preferences, improve website experience, analyse traffic, support tracking, measure ad performance, and improve our services.

You may change your browser settings to prevent cookies from being stored, but some parts of the website may not function properly without cookies.

Site Statistics

We may collect and disclose aggregate, anonymised statistics about website visitors, page views, conversions, purchases, ad performance, user journeys, and other general information required for business analysis, investor reporting, service improvement, and marketing optimisation.

We may use cookies, tracking code, analytics tools, or third-party measurement services to gather information about visits, page duration, user paths, device settings, screen size, and other general browsing information.

Disclosures of Your Information

We may disclose your personal information to our group companies, related companies, employees, authorised contractors, payment gateway providers, cloud service providers, email service providers, marketing agencies, technical service providers, regulators, lawyers, auditors, tax professionals, or other parties where reasonably necessary.

We may also disclose personal data in the event of business sale, acquisition, restructuring, merger, legal requirement, regulatory requirement, fraud prevention, credit risk reduction, enforcement of our terms, or protection of our rights, property, safety, customers, or others.

Third Party Sites

Our website may contain links to and from partner networks, advertisers, payment gateways, social media platforms, and other third-party websites. If you follow these links, please note that these websites have their own privacy policies.

We do not accept responsibility or liability for third-party privacy policies, content, services, or practices. Please review their policies before submitting personal data to third-party websites.

Checking Your Details

If you wish to verify or update the details you have submitted to FT Consultancy & Coaching Sdn Bhd, you may contact us through the contact details provided on this website.

For security reasons, we may request proof of identity before disclosing or updating personal information. You are responsible for keeping your account credentials, email access, and password secure.

Contacting Us

If you have any questions, feedback, complaints, or requests about this privacy policy or our processing of your information, please contact FT Consultancy & Coaching Sdn Bhd at ft.ftconsultancy@gmail.com.